A Marketplace Built by Neighbors, for Neighbors

At DM Shop (the official marketplace of DetourMaps.com), our mission is to support local commerce, creative entrepreneurship, and neighborhood pride. Every transaction on DM Shop strengthens a local connection—and every user plays a part in protecting that trust.

These guidelines reflect the spirit of DetourMaps and help ensure a safe, fair, and welcoming experience for all.

🧭 Our Core Values

• Community-Driven: We uplift small businesses and promote local discovery.
  
  
• Honesty & Fairness: Transparency and accuracy are essential to earn and maintain trust.
  
  
• Respect: We treat every vendor and shopper with dignity and professionalism.
  
  
• Safety First: All users deserve secure and clear processes when shopping online.
  
  
• No Exploitation: DM Shop does not tolerate any form of fraud, misrepresentation, or abuse.
  
  

🛍️ For Buyers (Shoppers)

• Support Local: Choose vendors from your area whenever possible to keep your community thriving.
  
  
• Read Before You Buy: Carefully review item details, prices, and return eligibility.
  
  
• Respectful Inquiries: Be kind when asking about products. Our vendors are hardworking entrepreneurs.
  
  
• Confirm Orders & Deliveries: Follow up promptly on emails to ensure a smooth experience.
  
  
• No Harassment or Abusive Behavior: We do not tolerate threats, insults, or discriminatory remarks.
  
  

🏪 For Vendors (Local Sellers)

• Be Honest & Transparent: Clearly describe your items, conditions, shipping, and return policies.
  
  
• Use Your Own Content: All photos and logos must be original or licensed. No stolen designs.
  
  
• Respectful Communication: Treat buyers with courtesy—even when addressing complaints.
  
  
• Fulfill on Time: Honor your shipping and delivery commitments.
  
  
• No Resale of Restricted Goods: Prohibited items include food, perishables (unless licensed), and any illegal, expired, or dangerous goods.
  
  

🔐 Platform Conduct & Restrictions

• No Scams or Deceptive Listings
  DM Shop has zero tolerance for false advertising, fake vendors, or manipulative promotions.
  
  
• No Bullying or Harassment
  Any user engaging in offensive, threatening, or discriminatory behavior may be removed from the platform.
  
  
• No Inappropriate Content
  Offensive, adult, or violent imagery or messages are strictly forbidden.
  
  
• No Duplicate Shops or Spam
  Vendors may only operate one shop. Do not create multiple accounts to gain unfair advantage.
  
  

🚫 What’s Not Allowed

• Selling stolen or counterfeit products
  
  
• Exploiting local pricing for unreasonable profit (price gouging)
  
  
• Bypassing the platform to avoid fees
  
  
• Posting misleading or exaggerated product claims
  
  
• Reusing other people’s artwork, designs, or branding without permission
  
  

📣 Reporting a Concern

See something that feels wrong? Contact us at support@detourmaps.com to report listings, vendors, or behaviors that go against our guidelines. We take every report seriously and act quickly to protect our community.

🤝 Together, We Create a Trustworthy Marketplace

Every order placed, product listed, and message sent shapes the experience of our local marketplace. Let’s make DM Shop a space that reflects the heart of our neighborhoods—respectful, creative, and community-first.

Thank you for supporting local vendors and being part of our mission.